First problem, a young kid must have been excited at his chance to drive a $50k+ sports car, jumped in, without being able to drive manual.. We all know how that went.
Just avoid this place all together, everyone deserves to be treated with respect.
I am appalled by the quality of work, and level of service provided there after. It seems that egos run very high in that building.
Best detail in this area. Appears to be family run by the same folks, and for a long time. Have taken several of our vehicles to them and all have come away looking sharp for a reasonable price. Only gripe is that I wish they would use/offer the low-gloss/matte professional type dash conditioner (armor-all). They use the old style 'greasy' one and that casts glare on windshields.
Anyway, inspected my vehicle after completion, only to find dirt/grime left ALL OVER my vehicle.. especially the wheels.
When I approached management (Steve), I was told that if I wanted a better car wash, I should have paid more. Then stated that more than half of my $100 used for the wash was just to cover the labor, and I quote him; "there should be some left over residue".
I went to executive yesterday and paid $100 for interior detail. When I got my car back the fabric on my door was torn off and hanging. I went inside to get the manager and he went and got one of his guys to fix it. The employee told me his friend did it and had the suction on the vaccuum turned up too high and it ripped it off. He gave it back and said he glued it. It had glue in the fabric, rippled, and did not even tuck the top back. The manager didn't even come back out to check if it was okay so I left and will be going to my own body guy to fix it. I hope they will reimburse me once it is fixed properly but I will not be goinf back. There was no apology, no concern really, and no one even said anything when it was messed up in the first place! I paid $100 for my car to be messed up and then for me to now have to go fix my car.
For Christmas, I received a $100 gift card to this location.
They returned my car to me with dirt all over it. When I asked them to clean it more, they rubbed a spot with a dry cloth and shook their heads. They insisted I needed to spend more money and get the wax service. I licked my finger and wiped off a spot. I said "saliva can do it; I don't need wax." Driving off in a dirty car an hour later. Thanks for nothing.
Great car wash and minor car services.
Headlights were never even wiped down to begin with, forgot to vacuum the inside rear seats of the car, and used VERY little wax while waxing the car (only saw him squeeze fresh wax onto the buffer twice for the ENTIRE vehicle.
I used the entire $100 on a President's package wax and a hand wash. Not to mention, $60 in tip to the gentlemen washing/waxing my vehicle.
Executive Carwash Lube Inc is a US Car Wash based in Suwanee, Georgia. Executive Carwash Lube Inc is located at 4085 Johns Creek Pkwy, Suwanee, GA 30024, USA.
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